Title: Direct Response Sales Representative

Description:

This position serves as the primary contact for Direct Response sales opportunities. The Direct Sales Representative is responsible for meeting established sales goals by understanding customer needs and matching them to product solutions while utilizing the Selling by Numbers sales process.

Major Responsibilities Include:

• Answer incoming calls from prospects in order to close sales
• Initiate outbound calls, manually and dialer enabled, as needed to close sales
• Initiate and respond to customer e-mails as needed to close sales
• Utilize Selling by Numbers sales process to guide customer interactions
• Effectively explain product and promotional details
• Exceed sales goals as established by the sales manager
• Accurately capture and record all customer information necessary to conduct business
• Attend training sessions and dept meetings as required
• Stay abreast of all current department and corporate communication
• Communicate relevant feedback (productivity or customer related) to the Coordinator or Manager
• Share experiences with coworkers in order to continuously grow knowledge base of all reps
• Recommend and/or implement process improvements
• Work in accordance with company safety policies and standards of conduct

Requirements:

• Experience (equivalent experience may be considered for internal candidates)
• 2 Years consumer sales experience, preferably in a call center environment Education
• Minimum H.S. Diploma or GED. AA Preferred. Other specialized skills, abilities, working conditions (reasonable accommodation available)
• Demonstrated problem solving and interpersonal communication skills
• Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude in order to facilitate calm, positive and productive conversations with customers
• Must be able to understand written and verbal instruction in English, as well as demonstrate proficient ability to speak English.
• Intermediate computer skills required (data entry, email, customer relationship mgmnt software)
• Must be able to work in a team environment and develop positive relationships with coworkers.
• Must be able to sit 8.0 hours or more per shift and utilize standard office equipment such as a computer, keyboard and phone
• Must be able to work evenings and weekends if necessary
• The work environment includes a typical office setting with a moderate noise level due to a surrounding of multiple and constant telephone conversations.

Location(s):

Plymouth, MN Submit Resume 

Career Opportunities

Direct Sales

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