Career Opportunities

Direct Sales

 Title:  Direct Response Sales Representative

 Major Responsibilities Include:

• Answer incoming calls from prospects in order to close sales.
• Initiate outbound calls, manually and dialer enabled, as needed to close sales.
• Initiate and respond to customer emails as needed to close sales.
• Utilize Selling by Numbers sales process to guide customer interactions.
• Effectively explain product and promotional details.
• Exceed sales goals as established by the sales manager.
• Accurately capture and record all customer information necessary to conduct business.
• Attend training sessions and department meetings as required.
• Stay abreast of all current department and corporate communication.
• Communicate relevant feedback (productivity or customer related) to the Coordinator or Manager.
• Share experiences with coworkers in order to continuously grow knowlesge base of all reps.
• Recommend and/or implement process improvements.
• Work in accordance with company safety policies and standards of conduct.

Requirements:

• 2 years consumer sales experience, preferably in a call center environment.
• Minimum HS Diploma or GED.  AA Preferred.
• Demonstrated problem solving and interpersonal communication skills.
• Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude in order to facilitate calm, positive and productive conversations with customers.
• Must be able to understand written and verbal instruction in English, as well as demonstrate proficient ability to speak English.
• Intermediate computer skills required (data entry, email, customer relationship management software).
• Must be able to work in a team environment and develop positive relationships with coworkers.
• Must be able to sit 8.0 hours or more per shift and utilize standard office equipment such as a computer, keyboard and phone.
• Must be able to work evenings and weekends if necessary.
• The work environment includes a typical office setting with a moderate noise level due to a surrounding of multiple and constant telephone conversations.

Location(s):

Plymouth, MN Submit Resume 

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